Elabelz LLC ("Elabelz LLC", "we", "us", or "our") is committed to protecting your privacy.
Elabelz LLC is a fast fashion retailer that is creating a single technology platform for local and international fast fashion brands from all over the world.
Elabelz LLC is a company registered in the United States of America, with a registered office in Los Angeles, California and Head Quarters in Dubai Investment Park I, Dubai in the United Arab Emirates. Elabelz LLC’s registration number is XXXXXXXX.
QUESTIONS; CONTACTING Elabelz LLC; REPORTING VIOLATIONS
Information You Provide to Us
When you sign up for an account for our Services (an "Account"), you provide us your name, email address, password, address or location, phone number, gender, financial information (including credit or debit card details), along with other information or connect to the Service via a Social Networking Site, or “SNS” (defined below).
From your account, you can also refer or invite your friends to shop at our Website (including by email, Facebook,or Twitter). Even though we inform your friends that we received their details from you, please make sure you have their permission before sharing their details.
When you receive a shipment, we record what you keep and what you return. If you provide us feedback or contact us via email or through the Services, we will collect your name and email address, as well as any other content included in the message.
If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.
When you place an order for the Services or when you order products through the Services, we or our third party payment provider will collect payment, shipping and billing information in order to process the transaction.
When you post content (text, images, photographs, videos, messages, comments or any other kind of content) on our Services, the information contained in your posting will be stored in our servers, and other users of the Services will be able to see it if you post it in an area made public, such as comments on our blogs.
We retain information on your behalf, such as messages you send (including the content of the message and the recipient data) using your Account. When you participate in one of our surveys, we may collect additional profile information. We may collect the unique device id number of the mobile device on which you use the App.
If you participate in a sweepstakes, contest or giveaway on our Services, we may ask you for your email address and/or home phone or mobile number, to notify you if you win. We may also ask for first and last names, and sometimes post office addresses to verify your identity. In some situations we may need additional information as a part of the entry process, such as a prize selection choice. These sweepstakes and contests are voluntary.
We may also collect personal information at other points in our Services that state that personal information is being collected.
For online payments, we use the payment services of Braintree (www.checkout.com).
We do not process, record or maintain your credit card or bank account information. For more information on how payments are handled, or to understand the data security and privacy afforded such information, please refer to https://www.checkout.com/legal/privacy-policy Information Collected from Third Party Companies.
We may receive information about you from other sources including social media providers, brand partners, payment and delivery service providers amongst others. We may add this information to the information we have already collected from you via our Services in order to improve the Services.
Information Collected Automatically. Generally. When you use our Services, some information is automatically collected. For example, when you use our Services, your geographic location, how you use the Services, information about the type of device you use (Mac, PC, iPhone, Android or Other), your mobile network information, your Open Device Identification Number ("ODIN"), date/time stamps for your visit, your unique device identifier ("UDID"), and your browser type, operating system, Internet Protocol (IP) address, and domain name are all collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the Services. In addition, in the event our App crashes on your mobile device, we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our App.
Marketing Companies. We work with a number of companies that assist in marketing our services to you on third party websites. These companies may collect information about online activities conducted on a particular computer, browser or device over time and across third-party websites or online services for the purpose of delivering advertising that is likely to be of greater interest to you, on our sites and apps and those of third parties. While not a comprehensive list, some of these companies we work with are Conversant, Facebook, Twitter, Pinterest, Google AdWords. We also work with affiliate marketing companies. To better understand how these companies use your information, please see the privacy policies available on their respective websites.
Analytics Companies. We work with a number of third party analytics companies that collect information anonymously and report website trends without identifying individual visitors. These services allow us to view a variety of reports about how visitors interact with the Services so we can improve our website and understand how people find and navigate it.
Currently, we work with the following analytics companies: Dynamic Yield, New Relic, Adjust and Google Analytics. This is not intended to be a comprehensive list and we may stop working with these companies and work with others without notice. You can learn more about how these companies collect, use and share information about you by visiting their respective websites.
Use of Your Personal information
General Use. In general, personal information you submit to us is used to respond to requests that you make, allow you to make purchases and payments on the Website, aid us in serving you better, or market our Services. We use your personal information in the following ways:
• to allow you to make purchases and payments with a registered account on the Website;
• to choose and deliver your shipment;
• respond to comments, requests and questions and provide customer service;
• to inform you about latest offers, promotions, news and products on our website and our Brand Partner websites;
• facilitate the creation of and secure your Account on our network;
• identify you as a user in our system;
• to carry out anti-fraud checks;
• provide, process and deliver the Services you request;
• improve the quality of experience when you interact with our Services, including the testing of different page designs to see which performs better;
• send you administrative email notifications, such as security or support and maintenance advisories;
• resolve disputes and/or troubleshoot problems;
• develop, improve, and deliver marketing and advertising for the Services;
• process and deliver orders;
• respond to your inquiries related to employment opportunities or other requests; and
• send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
We may store and process your personal information in the United States of America, United Arab Emirates and other countries.
We may post user feedback on the Services from time to time. If you make any comments on a blog, SNS wall or forum associated with the Service, you should be aware that any information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the information you choose to submit in these blogs and forums.
Creation of Anonymous Data
We may create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site and App navigation. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.
Disclosure of Your Personal information
Third Parties Designated by You
When you use the Services, the personal information you provide will be shared with the third parties that you authorize to receive such information.
Third Party Service Providers
We may share your personal information with third party service providers to: provide you with the Services that we offer you through our Services; conduct quality assurance testing; facilitate creation of accounts; to provide technical support; market the Services; and/or to provide other services to Elabelz LLC.
Advertisers & Marketing Companies
We may share your information to Elabelz LLC’s advertising and social media partners. These may include, but not be limited to Facebook, Twitter, Instagram. Your information will be used to advertise and market our products to you.
In order to facilitate your purchase of items from third party partners, we may disclose certain Personal Information about you when you ask us to do so.
Regardless of any choices you make regarding your Personal information (as described below), Elabelz LLC may disclose Personal information if it believes in good faith that such disclosure is necessary:
(i) in connection with any legal investigation;
(ii) to comply with relevant laws or to respond to subpoenas or warrants served on Elabelz LLC;
(iii) to protect or defend the rights or property of Elabelz LLC or users of the Services; and/or
The Services allow you to invite your friends to sign up for the Services by sharing a referral link via an SNS, email or other means, or by sending invitations through Elabelz LLC’s referral page on the App or websites. If you choose to upload your contacts to the Service, we will receive and store those contacts’ information and use it to send invitations on your behalf when you choose to do so. When you refer someone via our App or Site, your referral will include your name and, if shared with us, your photo.
THIRD PARTY WEBSITES
YOUR CHOICES REGARDING INFORMATION
“Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We and some third parties may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Services and to market the Services or other products.
If you decide at any time that you no longer wish to accept cookies from our Services for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you want to delete cookies already on your computer or device, consult your browser’s help or technical information. If you do not accept cookies, however, you may not be able to use all portions of the Services or all functionality of the Services. If you have any questions about how to disable or modify cookies, please let us know at the contact information provided below.
Changes to Personal Information
You may change your personal information in your Account by editing your profile within your Account.
You may request that we delete your personal information in your Account, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information for fraud prevention or similar purposes.
Information Disclosure to Third Parties
We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.
Elabelz LLC is committed to protecting your privacy. To keep your personal and financial data secure, we do the following:
• we use a Secure Socket Layer (“SSL”) that encrypts your personal and financial data during the order process;
• we only allow you to access your account on the Website using a secure password;
• we frequently monitor our servers and IT systems to protect from attacks or loopholes;
• we do not save credit or debit card details, to keep your data secure from any third party violators and illegal transactions.
HOW WE RESPOND TO DO NOT TRACK SIGNALS
We do not currently respond to “do not track” signals or other mechanisms that might enable consumers to opt out of tracking on our Services.
A NOTE ABOUT CHILDREN
Our Services are not directed to children under the age of 13 and children under the age of 13 are not eligible to use our Services. We do not collect or maintain personal information from children we actually know are under the age of 13. If a child under 13 submits personal information to us and we learn that the personal information is of a child under 13, we will take steps to remove the personal information from our databases. If you believe that we might have any personal information from a child under 13, please contact us at firstname.lastname@example.org.
USERS OUTSIDE OF THE UNITED ARAB EMIRATES
If you are a non U.A.E. user of the Services, by using the Services and/or providing us with information,
If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your Account with us. Continued use of our Services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Last Updated: 01.29.2020